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Privacy Policy

PRIVACY POLICY

Last Updated: 4 February 2026

1. INTRODUCTION Lone Acorn Distributors LLC ("we," "us," or "our") respects your privacy and is intensly and steadfastly committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website [www.yourwebsite.com] (the "Site") and tells you about your privacy rights and how the law protects you.

2. INFORMATION WE COLLECT To fulfill local delivery orders and ensure compliance with North Carolina age restrictions, we collect the following types of information:

  • Identity Data: First name, last name, and date of birth (for age verification).

  • Contact Data: Billing address, delivery address, email address, and telephone number.

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Verification Data: In some cases, we may request a copy of a government-issued ID to verify your age before processing an order. This data is used strictly for verification and is not sold, or shared, and encrypted in transit and at rest.

3. HOW WE USE YOUR INFORMATION We use your data to:

  • Process and Deliver Orders: Including sharing your address and phone number with our delivery drivers to complete the hand-off.

  • Verify Your Age: To ensure all customers are 21+ in compliance with federal and state regulations.

  • Send Order Updates: We use SMS and Email to notify you when your driver is en route.

  • Customer Support: To resolve issues with orders or products.

4. SMS & TEXT MESSAGING (IMPORTANT) By providing your phone number during checkout, you consent to receive order updates via SMS (e.g., "Your driver is 5 minutes away").

  • Marketing Messages: If you opt-in to marketing messages, you may receive promotional texts. You can opt-out of these at any time by replying STOP.

  • Privacy: We do not sell or rent your phone number to third parties for any purposes.

5. SHARING OF YOUR INFORMATION We do not sell your personal data. We only share your data with trusted third parties required to run our business:

  • Service Providers: BigCommerce (store hosting) and our Payment Processor (to securely handle transactions).

  • Delivery Personnel: Our drivers receive your name, address, and phone number only for the purpose of completing the specific delivery.

  • Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. DATA SECURITY We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

  • SSL Encryption: Our entire website is secured via Secure Socket Layer (SSL) technology.

  • Payment Info: We do not store your full credit card number on our servers. All payment transactions are processed through a secure, PCI-compliant payment gateway.

7. COOKIES Our website uses cookies to enhance your browsing experience (e.g., keeping your cart active while you shop). You can set your browser to refuse all or some browser cookies, but this may cause some parts of the website to function incorrectly.

8. THIRD-PARTY LINKS This website may include links to third-party websites (e.g., manufacturer lab results). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. CONTACT US If you have any questions about this Privacy Policy, please contact us:

hi@loneacornnc.com

919-283-1859‬

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